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Terms & Conditions

The terms that govern your use of this site.

Last updated: August 9, 2026

These Terms & Conditions govern use of heathersboutique.com and purchases from Heather’s Boutique.

Heather’s Boutique is operated by Heather’s Boutique LLC.

By accessing the website or completing a purchase, you agree to these Terms & Conditions and applicable policies incorporated into them, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Business Information

Heather’s Boutique
Heather’s Boutique LLC

Business Location:
W359N5002 Brown St Ste 211
Oconomowoc, WI 53066
United States

Retail Store Business Hours:
Monday – Saturday: 11:00 AM – 4:30 PM (Central Time)
Sunday: Closed

Online Store & Online Support Hours:
The online store at heathersboutique.com is open 24 hours a day, 7 days a week.
Online customer support is available 24/7 by phone at +1 (888) 450-6525; email inquiries receive a response within 1 business day.

Phone Numbers:

Customer Support:
support@heathersboutique.com
+1 (888) 450-6525

General Information:
info@heathersboutique.com

Boutique Direct:
+1 (262) 458-9832

General-Audience Website

Heather’s Boutique is a general-audience retail website and is not directed to children under 13.

If you have not reached the age of majority where you live, you should use the website and complete purchases only with the involvement and permission of a parent or legal guardian.

Product Information

We make reasonable efforts to display product descriptions, colors, sizes, prices, availability, and images accurately.

Actual colors may vary depending on device and display settings. Product availability may change.

A product shown as in stock, backorder, preorder, special order, or FINAL SALE is subject to the status and applicable disclosures shown on the product page.

Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes and other required charges, if any, are disclosed during checkout.

If a material pricing or product-information error is discovered before an order is fulfilled, Heather’s Boutique may contact the customer to correct the issue or cancel and refund the affected order.

Payment

Heather’s Boutique accepts or may make available:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • ACH / bank transfer
  • Affirm
  • Zip
  • Afterpay
  • Klarna
  • cryptocurrency through Stripe
  • Amazon Pay
  • Google Pay

Availability of particular payment methods may depend on device, transaction, eligibility, and provider requirements.

Financing and buy-now-pay-later services are subject to the respective provider’s approval and terms.

Order Acceptance

Submitting an order does not guarantee product availability.

Orders may be subject to:

  • payment authorization
  • fraud screening
  • inventory verification
  • fulfillment confirmation

If Heather’s Boutique cannot fulfill an order, the customer will be contacted and an applicable refund will be issued to the original payment method.

Shipping

Standard U.S. shipping is free on eligible merchandise orders with no minimum purchase requirement.

Standard in-stock merchandise generally has:

  • 1–2 business days processing
  • 3–7 business days transit
  • approximately 4–9 business days total delivery

Backordered, preordered, special-order, or designer-fulfilled products may have different fulfillment timelines disclosed on the applicable product page.

The complete Shipping Policy controls shipping terms.

Returns

Eligible online purchases may be submitted for return within 7 calendar days of confirmed delivery.

Approved standard customer-initiated returns are subject to a 10% restocking fee.

The customer is responsible for standard return shipping.

Heather’s Boutique does not offer direct exchanges.

Sale, clearance, and outlet merchandise marked FINAL SALE is not eligible for standard returns or exchanges.

All physical retail-store purchases are FINAL SALE.

The complete Return & Refund Policy controls return eligibility and procedures.

Damaged, Defective or Incorrect Orders

Customers must contact Heather’s Boutique within 7 calendar days of delivery when merchandise arrives damaged, defective, or incorrect.

Verified damaged, defective, or incorrect orders are not subject to the 10% restocking fee.

Heather’s Boutique is responsible for authorized return shipping for verified damaged, defective, or incorrect merchandise.

Intellectual Property

Website content, branding, design, graphics, text, photography, and other materials owned by Heather’s Boutique or its licensors may not be copied, reproduced, distributed, or commercially exploited without applicable permission.

Prohibited Use

Users may not misuse the website, interfere with website operation, attempt unauthorized access, commit fraud, introduce malicious code, or use the site for unlawful purposes.

Third-Party Services

The website may use third-party services for payment processing, financing, shipping, fulfillment, analytics, marketing, communications, fraud prevention, and other operational functions.

Use of third-party services may also be governed by those providers’ applicable terms and privacy practices.

Limitation of Liability

To the maximum extent permitted by applicable law, Heather’s Boutique LLC will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of the website.

Nothing in these Terms limits rights or remedies that cannot lawfully be limited.

Governing Law

These Terms are governed by applicable United States law and the laws of the State of Wisconsin without overriding consumer protections that apply in a customer’s jurisdiction.

Changes

Heather’s Boutique may update these Terms from time to time.

The current version and last-updated date will be displayed on this page.

Email Announcement of Updates: When these Terms & Conditions are materially updated, customers with an account or an order history on file will receive an email announcement notifying them of the update before or at the time the updated Terms take effect.

Contact

Customer Support:
support@heathersboutique.com
+1 (888) 450-6525

General Information:
info@heathersboutique.com

Boutique Direct:
+1 (262) 458-9832